Melanie Kleemann

Melanie Kleemann is an accomplished international C-Level executive with more than two decades of experience in digital and business transformation and customer-centric strategies across industries. She is a very experienced keynote speaker on the topics of Retail Transformation, Omnichannel Transformation and innovation, as well as the author of a retail column. Her career began at IKEA, where she served as Global Range Manager for the Service Business Unit, pioneering multichannel retailing across Europe, North America, and Asia. Melanie led the omnichannel transformation at IKEA Germany and developed global customer-centric strategies for the Vorwerk Group. Most recently, she was responsible for sales at the Peek & Cloppenburg Group, where she accelerated the omnichannel transformation. With a unique blend of strategic vision and operational expertise, Melanie inspires teams to achieve peak performance and advocates for innovative solutions that prioritize customer needs in today's dynamic marketplace.

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